We strive to process and ship your items as quickly as possible. The delivery time depends on the shipping method you selected and your location. Typically, standard shipping takes 3 to 7 business days, while expedited options may deliver within 1 to 2 business days.

For more specific details regarding your order, please refer to your order confirmation email or contact us directly. We appreciate your patience and are here to help if you have any questions.

Eligibility: Items can be returned within 5 days of receipt. They must be unused, in their original packaging, and with all tags attached.

Process: To initiate a return, please contact our customer service team. We will provide you with instructions and a return shipping label if applicable.

Refunds: Once we receive and inspect the returned item, we will process your refund to the original payment method. Please allow 5-10 business days for the refund to appear in your account.

Contact Customer Service: Reach out to our customer service team as soon as possible. Provide your order number and the new shipping address. You can contact us via Whatsapp

Check Your Email: Look for a confirmation email from us, which typically includes a tracking number and a link to track your order.

Visit Our Website: Log in to your account on our website and go to your order history. There, you should find tracking information for your current orders.

Use the Tracking Number: If you have a tracking number, you can enter it on the carrier’s website (e.g. Leopard, TCS) to get real-time updates on your shipment.

Contact Customer Service: If you’re having trouble finding tracking information, reach out to our customer service team for assistance.

Visit Our Website: Check our website for a “Contact Us” or “Support” section, where you might find FAQs, live chat options, or support request forms.

Email Us: Send an email to our customer support address, which can usually be found on our website or in your order confirmation email. Provide your order number and a description of your issue.

Call Us: If we offer phone support, call the provided customer service number during business hours for direct assistance. You can also text us on WhatsApp.

Social Media: You can get back to us through Instagram or Facebook.

Contact Us Immediately: Reach out to our customer service team as soon as you notice the error. Provide your order number and the correct address. The sooner you contact us, the better chance we have of correcting it before the order is processed or shipped.

If you are in Pakistan, you can place your order as usual. If you are located outside Pakistan, unfortunately, we currently cannot process shipments to your location.

For any further questions or if you need assistance with shipping within Pakistan, please contact our customer service team.

Multiple Items: Orders with different items or those coming from different warehouses may be shipped separately.

Size and Weight: Larger or heavier items might be packaged separately for shipping efficiency and safety.

Availability: Items that are not available at the same time may be shipped as they become available.